If you can’t sign in, you can reset your password by email — no support ticket needed.
Request a reset link
On the sign-in page, click Forgot your password?, enter your account email and submit. If an account exists for that address, we send a reset link right away. For privacy, the confirmation message is the same whether or not the email is registered.
Choose a new password
Open the email and click Reset password (or paste the link into your browser). Pick a new password of at least 8 characters. The link is single-use and expires in 15 minutes — request a new one if it lapses.
After resetting
Resetting your password signs out every other active session on your account, so anyone using an old session will have to sign in again.
Didn’t get the email?
Check your spam or promotions folder. The message comes from [email protected] — add it to your contacts so future emails land in your inbox. Still nothing after a few minutes? Request the link again.